Zeeder – Terms & Conditions

2.1 Minimum age. Creators must be at least 18 years old (or have verifiable parental consent under applicable law). Business accounts must be created by authorised representatives.

2.2 Accurate information. You must provide accurate, current information and keep it updated (including shipping address for Creators and company details for Brands).

2.3 Security. You are responsible for maintaining the confidentiality of your credentials and for all activities under your account. Notify Zeeder immediately of unauthorised use.

2.4 One account per role. Zeeder may restrict multiple accounts or role misuse (e.g., Brands posing as Creators).

3.1 Intermediary. Zeeder provides tools for discovery, selection, messaging, store integration, order creation, shipping status, and analytics. Zeeder does not manufacture, own, inspect, store, ship, or guarantee products; Brands are solely responsible for their products and shipments.

3.2 No guarantee of outcomes. Zeeder does not guarantee Creator applications, postings, views, engagement, sales, or other outcomes. Any sample metrics are illustrative only.

3.3 No endorsement. Listings do not constitute endorsement by Zeeder. Zeeder may rank, sort, or recommend Zeeds algorithmically.

3.4 Beta features. Some features may be offered as “beta” or “experimental.” They are provided “as is” and may be modified or discontinued without notice.

4.1 Fulfilment & product responsibility. Brands are solely responsible for:

• (a) creating accurate Zeed listings (product, variations, quantities, timelines),
• (b) store integrations and order creation,
• (c) shipping, delivery, returns/undeliverables, customs duties, and regulatory compliance,
• (d) product safety, labelling, and compliance with applicable laws (including cosmetics, food, or other regulated categories), and
• (e) providing customer support for shipments.

4.2 Marketing & disclosures. Brands must comply with Swedish Marketing Act (2008:486) and applicable EU/Member State advertising laws and platform rules (e.g., Instagram/TikTok). Brands must not instruct Creators to conceal advertising. Brands are solely responsible for claim substantiation and for any contests, endorsements, or sponsorship compliance.

4.3 No payment bypass. Brands shall not circumvent the Service in ways that undermine Zeeder's marketplace integrity where a relationship originated via Zeeder.

4.4 Data processing. Where Zeeder processes personal data of Creators/shipping recipients on behalf of a Brand via Store Integrations, Zeeder may act as processor and the parties agree to Zeeder's Data Processing Addendum (DPA) (available on request) in addition to these Terms. The Brand acts as controller for such processing and shall ensure a lawful basis and appropriate disclosures.

4.5 Fees. Unless otherwise agreed, Brands shall pay the fees displayed in the Service or in an order form. Zeeder may charge taxes where required. Late payments may incur interest according to the Swedish Interest Act.

5.1 Applications & shipments. Applying to a Zeed does not guarantee approval or shipment. Creators must provide a valid delivery address and promptly update it if it changes.

5.2 No posting obligation. Unless a separate written agreement exists between Brand and Creator, Creators are not obliged to post. Any suggested copy or hashtags are optional.

5.3 Disclosures. If a Creator posts in connection with a gifted product, the Creator must clearly disclose the commercial relationship as required by law and platform rules (e.g., “ad,” “gifted,” “reklam”).

5.4 Taxes. Gifts may be taxable benefits. Creators are solely responsible for assessing and paying any taxes or reporting obligations related to gifts received.

5.5 Consumer rights. Zeeder is free for Creators. If consumer rights nevertheless apply to Zeeder's provision of digital services to a Creator, the Creator may have a 14-day withdrawal right for distance contracts under EU/Swedish law. By using the Service during the withdrawal period, you request immediate performance and acknowledge that your withdrawal right may cease once the Service is fully performed. This clause does not affect mandatory consumer rights.

6.1 Your content. You retain ownership of your Content. You grant Zeeder a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, display, adapt, and distribute your Content in and for operating, improving, and promoting the Service, including to display Zeeds, Creator profiles, and analytics. Brands also grant Zeeder the right to display logos and trademarks within the Service.

6.2 Brand ↔ Creator licences. Any rights for Brands to reuse Creator content outside platform embeds require separate permission from the Creator (unless licensed in a separate agreement). Conversely, any Brand assets (logos, imagery) may be used by Creators only for the purpose of posting about the gifted product, unless otherwise agreed.

6.3 Third-party rights. You warrant you have all necessary rights to your Content and that it does not infringe third-party rights or laws.

6.4 Take-down. Zeeder may remove or disable access to Content upon receiving a sufficiently precise infringement notice or if Content breaches these Terms or law.

8.1 Integrations. Brands choosing Store Integrations authorise Zeeder to create orders/drafts and read fulfilment events. Brands remain responsible for order accuracy, inventory, and shipping labels.

8.2 Operational alerts. Zeeder may provide alerts (e.g., integration disconnections, order/fulfilment errors, delivery exceptions). Alerts are a convenience only; Brands must monitor their own systems.

8.3 No carrier liability. Zeeder is not a carrier and bears no liability for shipping delays, losses, or damage. Remedies lie with the Brand and the carrier.

9.1 Controller/processor roles.

• Zeeder is controller for personal data it collects to operate the Service (e.g., accounts, security, analytics).
• For Store Integrations and fulfilment data processed on behalf of Brands, Zeeder acts as processor under the DPA.

9.2 Compliance. Zeeder processes personal data in accordance with EU Regulation 2016/679 (GDPR) and the Swedish Data Protection Act. See our Privacy Notice for details of purposes, legal bases, transfers, and rights.

9.3 Messaging & consent. Creators can choose channels (email, SMS, platform). SMS may require explicit opt-in; you can opt out at any time (e.g., replying “STOP”). Message frequency varies. Message/data rates may apply.

9.4 Security. Zeeder implements appropriate technical and organisational measures. No system is perfectly secure; you use the Service at your own risk to the extent permitted by law.

10.1 Plans and usage. Fees are described in the Service or an order form. Zeeder may meter usage (e.g., sendouts) and invoice accordingly.

10.2 Taxes. Fees exclude VAT and other taxes unless stated. Brands are responsible for applicable taxes.

10.3 Non-payment. Zeeder may suspend access for unpaid amounts after notice. Disputed charges must be raised within 30 days of invoice.

11.1 Modifications. We may modify the Service or these Terms to reflect operational, legal, or regulatory changes. We will post changes and update the “Effective date”. Continued use after changes constitutes acceptance. If you are a consumer and a change materially disadvantages you, you may have a right to terminate.

11.2 Termination by you. You may delete your account at any time (settings or by contacting us). Deleting a Creator account does not affect gifts already shipped.

11.3 Termination by us. We may suspend or terminate accounts for breach, risk, legal requirements, or prolonged inactivity. We will act reasonably and, where lawful, provide notice.

11.4 Effect. Upon termination, licences you granted for Service operation survive as needed for legitimate purposes (e.g., fraud prevention, legal compliance). We may retain minimal records per law.

12.1 Service “as is.” To the maximum extent permitted by Swedish/EU law, the Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory (including merchantability, fitness for a particular purpose, and non-infringement).

12.2 Third-party systems. Zeeder does not warrant and is not responsible for third-party platforms (e.g., Shopify, Instagram, TikTok), their APIs, outages, or policy changes.

12.3 No professional advice. Any guidance (e.g., disclosure examples) is informational only and not legal advice.

Consumer notice: If you are a consumer, you may have statutory rights that cannot be excluded. Nothing in these Terms limits such mandatory rights.

13.1 General cap (B2B). To the maximum extent permitted by law, for all claims arising out of or relating to the Service or these Terms, Zeeder's total aggregate liability to Brands (and their affiliates) will not exceed the lower of (i) the fees paid by that Brand to Zeeder in the 12 months before the event giving rise to liability, or (ii) SEK [100,000]. (Choose a cap that fits your risk appetite.)

13.2 Creators. For Creators, Zeeder's total aggregate liability is capped at SEK [10,000], except where mandatory consumer law requires a higher liability or prohibits such limitation.

13.3 Exclusion of damages. Zeeder is not liable for any indirect, incidental, special, punitive, or consequential damages, including lost profits, lost goodwill, or data loss, even if advised of the possibility.

13.4 Carve-outs. Nothing in these Terms limits liability for death or personal injury caused by negligence, intentional misconduct, or gross negligence, or liability that cannot be excluded under mandatory law (including certain consumer rights).

13.5 Marketplace. Because Zeeder is not a party to Brand-Creator transactions, Zeeder has no liability for product defects, shipping, non-delivery, customs, refunds, or for postings/non-postings by Creators.

14.1 By Brands. Brands will defend, indemnify, and hold harmless Zeeder and its officers/employees against claims, damages, costs (including reasonable legal fees) arising from: (a) products or shipments; (b) Zeed content or advertising claims; (c) use of Store Integrations; (d) IP infringement by Brand content; (e) breach of law or these Terms.

14.2 By Creators. Creators will defend, indemnify, and hold harmless Zeeder against claims arising from: (a) Creator content/posts; (b) failure to make required disclosures; (c) breach of law or these Terms.

Indemnified parties shall promptly notify, allow control of defence, and reasonably cooperate. No settlement may impose obligations on Zeeder without consent.

15.1 Illegal/infringing content. Report concerns to [legal@zeeder.co] with sufficient detail (URL, description, rights asserted, contact info). Zeeder may remove content or disable accounts consistent with the EU E-Commerce framework and Swedish law.

15.2 Repeat infringement. Zeeder may suspend or terminate repeat infringers.

16.1 Laws & platform rules. You will comply with all applicable laws and third-party platform terms when using the Service.

16.2 Sanctions. You represent you are not subject to EU/UN/US sanctions or located in an embargoed country for the purposes of EU law.

16.3 Anti-bribery. You will comply with applicable anti-bribery/anti-corruption laws and avoid unlawful inducements.

21.1 Law. These Terms are governed by Swedish law (without regard to conflict-of-law rules), subject to mandatory consumer protection laws for Creators who are consumers.

21.2 Venue (B2B). For disputes with Brands (B2B), the exclusive forum is the Stockholm District Court (Stockholms tingsrätt).

21.3 Consumers. Consumers may bring claims before their local courts where mandatory law so provides and may use the EU ODR platform (ec.europa.eu/odr) or the Swedish National Board for Consumer Disputes (ARN). Nothing here limits rights you have under mandatory law.

22.1 Entire agreement. These Terms (and any order form/DPA/Privacy Notice referenced) constitute the entire agreement and supersede prior understandings.

22.2 Severability. If a term is unenforceable, the rest remains in effect. An unenforceable term shall be modified to the minimum extent necessary to be enforceable.

22.3 No waiver. Failure to enforce a provision is not a waiver.

22.4 Language. If we provide a Swedish translation, the Swedish version controls in case of conflict.

22.5 Notices. Legal notices to Zeeder: [legal@zeeder.co]. Legal notices to you: your account email.

Only applies where mandatory consumer law requires.

• Right: You may withdraw from the service contract within 14 days without giving any reason.
• Period: The withdrawal period expires 14 days after the contract day.
• How: Inform us of your decision by a clear statement to [legal@zeeder.co]. You may use the EU model withdrawal form (not obligatory).
• Early performance: By using the Service during the withdrawal period, you request immediate performance. If the Service has been fully performed, you may lose the right of withdrawal.
• Effects: If applicable and you withdraw, we will cease providing the Service to you; fees (if any) will be refunded in accordance with law. This does not affect gifts already shipped by Brands.