Zeeder – Terms & Conditions (Sweden)

5.1 Fees and Plans. Brands may use the Service under custom commercial terms agreed individually or under a published plan. Applicable fees, billing cycles, and entitlements are stated in the Brand's order, plan page, or invoice. The Service is provided free of charge to Creators.

5.2 Payment Processing. Brand fees are processed by Stripe Payments Europe Ltd. (“Stripe”). By providing payment details, the Brand authorises recurring charges to the payment method on file in accordance with the selected plan. Stripe's terms and privacy policy apply to payment processing.

5.3 Billing and VAT. Fees are stated exclusive of VAT and applicable taxes, which are added at the rate required by law. For B2B sales within the EU outside Sweden, the reverse-charge mechanism may apply where the Brand provides a valid VAT identification number.

5.4 Auto-Renewal. Subscription plans automatically renew at the end of each billing period for an equivalent term until cancelled. Zeeder will charge the payment method on file at the start of each new term. The Brand may cancel renewal at any time before the next renewal date through the in-product billing settings or by contacting billing@zeeder.co.

5.5 Cancellation. Cancellation takes effect at the end of the then-current billing period. The Brand retains access until that date. Fees already paid are non-refundable except where mandatory law requires otherwise.

5.6 Failed Payments. If a charge fails, Zeeder may suspend or restrict the Brand's account, retry the charge, or terminate the subscription. The Brand remains liable for amounts due.

5.7 Price Changes. Zeeder may change subscription fees with at least thirty (30) days' written notice before the change takes effect at the next renewal. The Brand may decline a price change by cancelling renewal before the new pricing takes effect.

5.8 Trials and Promotions. Free trials, discounts, or promotional pricing apply only as stated. At the end of any trial, the subscription converts automatically to a paid plan unless the Brand cancels beforehand.

8.1 Prohibited Use. You may not use the Service to upload, post, share, distribute, or otherwise make available any content or take any action that:

• violates applicable law, regulation, or third-party rights;
• infringes intellectual property, trademark, trade secret, publicity, or moral rights;
• is sexually explicit, depicts minors in any sexual context, or promotes harm to minors;
• contains hate speech, harassment, threats, or incitement to violence or discrimination on the basis of protected characteristics;
• promotes self-harm, suicide, or eating disorders;
• depicts or facilitates real-world violence, illegal activity, weapons, dangerous substances, or trafficking;
• is fraudulent, deceptive, false, misleading, or designed to manipulate metrics, applications, or reviews;
• impersonates another person, entity, or brand;
• contains malware, phishing, or links to malicious sites;
• collects or discloses personal data of others without lawful basis;
• bypasses, disrupts, or interferes with the Service, its security features, or other users' access; or
• relates to counterfeit, recalled, prohibited, age-restricted, or otherwise unsafe products distributed without proper compliance.

8.2 Brand-Specific Restrictions. Brands may not list Zeeds for products or services that are illegal in Sweden or the destination country, regulated where regulatory clearance has not been obtained, or otherwise prohibited under Section 8.1.

8.3 Creator-Specific Restrictions. Creators must not misrepresent their identity, audience, location, age, or eligibility, and must not engage in fraudulent application, post manipulation, or artificial engagement.

8.4 Enforcement. Zeeder may, at its discretion and without prior notice, remove or restrict access to content, suspend or terminate accounts, withhold pending applications or shipments, refuse service, or take any other proportionate action to enforce this Section, comply with law, or protect the Service or its users.

8.5 Statement of Reasons. Where Zeeder removes or restricts content based on a violation of this Section, the affected user will receive a statement of reasons identifying the action taken, the basis for it, and any available redress, in accordance with Article 17 of the EU Digital Services Act (Regulation 2022/2065).

8.6 Internal Complaint Handling. Affected users may challenge content moderation or account decisions by emailing support@zeeder.co within six (6) months of receiving the statement of reasons. Zeeder will review the challenge and respond within a reasonable period, in accordance with Article 20 of the Digital Services Act.

9.1 Reporting Illegal Content. Any person may notify Zeeder of content available on the Service that they consider to be illegal or in breach of these Terms. Notices should be sent to legal@zeeder.co and include:

• the notifier's name and contact details (except for notices concerning offences referred to in Articles 3 to 7 of Directive 2011/93/EU, where contact details are not required);
• the URL or other precise identification of the content;
• a clear explanation of why the notifier considers the content illegal or non-compliant;
• a statement of good-faith belief that the information in the notice is accurate and complete.

9.2 Action on Notice. Zeeder will review valid notices and take proportionate action, which may include removal, restriction, suspension, or termination, in a timely, diligent, and objective manner. Both the notifier and the user whose content is affected will be informed of the decision, with reasons, where possible.

9.3 Intellectual Property Claims. Rights-holders alleging infringement of copyright, trademark, design, or other intellectual property may submit a notice under Section 9.1, and must additionally state the right relied upon and (where applicable) their authority to act on behalf of the rights-holder.

9.4 Counter-Notice. A user whose content has been removed or restricted on the basis of an alleged infringement may submit a counter-notice to legal@zeeder.co, stating the basis for disputing the claim and the user's name and contact details. Zeeder will forward the counter-notice to the original notifier and may, at its discretion, restore the content if no further legal proceedings are notified within fourteen (14) days.

9.5 Repeat Infringers. Zeeder will, where appropriate, suspend or terminate the accounts of users who repeatedly infringe the rights of others or who repeatedly post manifestly illegal content, in accordance with Article 23 of the Digital Services Act.

9.6 Misuse of Notice Procedure. Notices and counter-notices that are manifestly unfounded or submitted in bad faith may result in suspension of the submitter's ability to use the procedure, in accordance with Article 23(2) of the Digital Services Act.

14.1 No-liability baseline. To the maximum extent permitted by applicable law, Zeeder shall have no liability whatsoever arising out of or relating to the Service, except as expressly stated in this Section 14.

14.2 B2B liability cap (Brands). For Brands and other non-consumer users, Zeeder's total aggregate liability, whether in contract, tort, negligence, statutory liability, or otherwise, shall be limited to the fees actually paid to Zeeder during the three (3) months immediately preceding the event giving rise to the claim and shall never exceed SEK 25,000. If no fees were paid during that period, Zeeder's liability shall be SEK 0.

14.3 Creator liability (free service). The Service is provided free of charge to Creators. Accordingly, to the maximum extent permitted by mandatory law, Zeeder shall have no liability to Creators. Where liability cannot be excluded, Zeeder's total liability shall not exceed SEK 1,000.

14.4 Excluded damages. Under no circumstances shall Zeeder be liable for indirect, incidental, consequential, or special damages, including loss of profit, revenue, goodwill, data, business interruption, or reputational harm, even if advised of the possibility of such damages.

14.5 Marketplace carve-out. Zeeder bears no liability for products, defects, shipments, non-delivery, postings or non-postings, disclosure failures, customs, VAT, taxes, or disputes between Brands and Creators. All such claims must be directed exclusively to the responsible party.

14.6 Non-excludable liability. Nothing limits liability that cannot be excluded under Swedish law, including liability for death or personal injury caused by intent or gross negligence.

18.1 Updates. Zeeder may update these Terms from time to time to reflect changes in law, the Service, or Zeeder's business practices.

18.2 Notice. For changes that materially affect users' rights or obligations, Zeeder will provide notice at least thirty (30) days before the changes take effect, by email to the address registered on the account and by posting a notice within the Service. Minor or non-material changes (such as clarifications, formatting, or corrections) may take effect immediately on posting. Changes required by law or to address a security or legal risk may take effect with shorter notice or immediately, as required.

18.3 Acceptance and Rejection. Continued use of the Service after the effective date of an update constitutes acceptance of the updated Terms. A user who does not accept an update may stop using the Service and, where applicable, cancel their subscription before the effective date in accordance with Section 5.5. No partial refund or pro-rata payment is owed solely because of a Terms update, unless required by mandatory law.

18.4 Version History. Zeeder will maintain an indication of the effective date of each version. Prior versions may be made available on request to legal@zeeder.co.

19.1 Entire Agreement. These Terms, together with any documents expressly incorporated by reference, constitute the entire and exclusive agreement between you and Zeeder regarding the Service and supersede all prior or contemporaneous agreements or communications.

19.2 Severability. If any provision is held invalid or unenforceable, it shall be modified to the minimum extent necessary or severed, and the remaining provisions shall remain in full force and effect.

19.3 No Waiver. Failure by Zeeder to enforce any right shall not constitute a waiver. Any waiver must be in writing.

19.4 Assignment and Transfer. You may not assign these Terms without Zeeder's consent. Zeeder may freely assign these Terms, including in connection with a merger, acquisition, or sale of assets.

19.5 Force Majeure. Zeeder shall not be liable for delays or failures caused by events beyond reasonable control, including natural disasters, pandemics, governmental actions, cyber incidents, or third-party platform failures.

19.6 Interpretation. Headings are for convenience only. If multiple language versions exist, the Swedish version shall prevail.